FAQ

 

Q:  Why do you recommend the 102034 for commercial use, and not the 102030?  

A:  Because the 102030 is for use at home, it is not optimized to be efficient with ice cream portions size (portion control), and, in addition, like other commercial grade products, we are concerned with long-term robustness and profitability of our product for our commercial buyers. 

Example:  For the same reason you would want to use a commercial blender (if you had a smoothie shop):  the commercial unit would have higher horsepower, better construction and better bearings, and would last significantly longer than a unit purchased at your local discounter.

Q:  I noticed you have a trademark symbol ® after The Spaghetti Ice Cream Co.  If I were to purchase a unit, can I use the term Spaghetti Ice Cream, if I sell it in my establishment?

A:  Yes, we grant you a conditional license to use the term Spaghetti Ice Cream, when you purchase a unit from us.

Q:  Can you use different molds for the 102032?

A:  No, it does not have interchangeable molds and only makes ice cream in the shape of spaghetti.

Q:  Do you sell wholesale?

A:  Yes, we do. We are in the process of setting up a distribution network.  If you have a passion for our concept and a vision for how to distribute our products, we would love to have you on our team. Just send us an email or give us a call, so we can discuss our opportunities and your vision.

Q:  I sent an email, and I did not receive a reply, what should I do?

A:  Give us a few business days, and then please try us again. Email is not the most reliable form of communication, and sometimes, we get very busy to answer all emails. Please try again, and we will do our best to respond.

Q.  Do you offer Franchises? 

A:  Presently no, but it is one our long term goals, if you are in the hospitality industry or in the business world, we would love to work with you in making this a reality.

Q.  Do you sell to anywhere in the world?

A:  Yes, if you do not see your country listed in the shipping options on our shopping cart, please send us an email. If we cannot sell to your country using a credit card, we can often accept a wire transfer. Just send us an email, and we can send you more information on how to wire the funds to us.

Q:  What is the advantage of the table-top unit over the hand held unit?

A:  The biggest advantage is leverage. If you plan on using very cold ice cream, or, if you plan on making alot of Spaghetti Ice Cream, the table top unit might be your best choice.

Q: What is the advantage of the handheld unit?

A:  If you want serving flexibility (for example: it would be more practical to use the hand held unit for making Spaghetti Ice Cream cones or on large diameter plates for catering) or if you want to pay a lower price, this unit may be right be right for you.

Q:  I live in a very hot climate, what unit should I order?

A:  If you would like a handheld unit, is the handheld unit of choice for very hot climates is the 102032, and the 102036 is table-top unit of choice for very hot climates.

© The Spaghetti Ice Cream Company® 
517 Inland Cr.
Azle, TX  76020

email:  mc@spaghettiicecream.com